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Vitrue Announces Community Manager of the Year Award

Nominate someone for 2012 Vitrue Community Manager of The Year

Since 2010 when Altimeter Group’s Jeremiah Owyang initiated Community Manager Appreciation Day, the 4th Monday of every January has been set aside to praise and recognize the work these gallant professionals do every day to establish and deepen the real relationships brands have with their fans across the various social networks.

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Top 10 Social Media Tweets You Should Read This Weekend (Feb 4/5 2012)



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Better Social Analytics? Coming Right Up

Better analytics and metrics.  It’s at the top of every social marketer’s wish list, and it’s certainly the most requested (or is that demanded?) improvement to come in consistently from corner offices and boardrooms across the land.  And that’s understandable.  Because while there are a lot of intuitive, common sense assumptions we can make about social media…that it’s massive and growing, that it’s an invaluable point of contact with customers and prospects, and that not engaging in social media is no longer a legitimate option…brands want as many numbers as they can get to reinforce their “gut” feelings.

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Is Your Brand About to Go Through “the Change”?

is-your-brand-about-to-go-through-the-facebook-timeline-changeI learned from watching the movie “Poltergeist” that you can tell how close a storm is to you by keeping track of the time lag between a flash of lightning and the thunder that follows.  I also learned to be afraid of clown dolls, but that’s another story.

With the flash of Facebook’s switch from the old personal profile pages to Timelines, social marketers held their breath, waiting to see when brand Pages would also be making the switch.  We never got any definitive word from Facebook about if it would happen, or when, or what it would look like if it did.  All we got were hints.  Well now, just like the thunder after the lightning, the hints are getting closer and louder. READ MORE

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London Social Soiree Celebrates Social Media Week

London Social Soiree Celebrates Social Media WeekSocial Media Week will once again this year be serving up a series of interconnected activities and events in 25 cities around the globe February 13 -17.  And here in London, one of the most luxurious, anticipated events of the week will be an industry mixer and networking event dubbed “The Social Soiree.” READ MORE

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Social by the Numbers: Tube Time. Is Television DEAD?

This entry is part of our ‘Social By The Numbers’ series which features weekly content focused on social marketing data analysis, insight and trends that marketers and business intelligence managers can use to better engage with their social communities. Look for a new post from Fred Stuk and the Vitrue Business Intelligence team every Tuesday at 10am EST.

Social by the Numbers: Tube Time. Is Television DEAD?Is television dead?  Is it dying?  Is it even sick?  This week, I thought it would be interesting to take a look at current TV programming to try and determine if there are any particular kinds of shows that lead to significantly more Facebook engagement than other kinds.  Are TV shows getting their fair share of viral spread?

Using Facebook API data from September 1st through January 19th, I tracked over a hundred shows that generated more than 9,000 posts.  I split these shows into seven categories: comedy, drama, dramedy, reality, reality competition, talk shows and children’s cartoons.

 

Social by the Numbers: Tube Time. Is Television DEAD? Looking at the average engagement rate (defined here as likes + comments/Page likes) for each category, we can see that users are more likely to engage with cartoons and comedy than drama and reality-based programming.

We can come up with plenty of questions as to the forces behind the bars on this graph.  Do cartoons do especially well because their audience tends to be younger and thus, heavy Facebook users?  With all the “water cooler” talk reality TV shows supposedly get, why doesn’t that translate into Facebook engagement?  If you make the assumption the cartoons are funny, and combine those numbers with the comedy TV show figure, is it safe to say humor is the single most powerful engagement tool you can use on Facebook?

Next, I wanted to take it a step further and see what kind of show is most likely to produce viral posts.  You can go to my earlier blog for more detail on my definition of the “virality” metric.  We can see that comedies and dramas (and of course my favorite, dramedies) are more likely to go viral than reality show or cartoon posts.  Perhaps users are more likely to repost about a show that has an ongoing, serialized plotline.  As for talk shows, they don’t seem to be giving users much to talk about.

Social by the Numbers: Tube Time. Is Television DEAD?

Key Takeaways

  • People seem to engage much more with shows that are funny and lighthearted, so it’s rarely a bad idea to include humor in your posts.  If the humor is actually funny…well even better!
  • As much fun as it is to make someone laugh in person, users aren’t nearly as eager as I thought they’d be to share a laugh online.  Getting people to repost comedy content is apparently a tricky proposition.
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Too Many Social Media Marketers Still Believe Size Matters

Guest Blog Today by Steve Olenski.

Steve currently contributes to Forbes, Ad Age, Social Media Today, Marketing Profs, and many more while in search of his next full-time opportunity. We are a fan of his social media marketing content and wanted to give him the spotlight today.

Size matter?

As anyone who knows me or has been around me for more than thirty seconds knows, I am somewhat of a pop culture savant. I love to combine my knowledge of inane, otherwise useless information with my knowledge of social media and marketing and advertising.

Exhibit A can be found in an article I wrote last year for Marketing Profs titled: “Baby, We Were Born to Market: Springsteen on Social Media Marketing,” in which I used lyrics from Springsteen songs and applied them to social media marketing. READ MORE

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Top 20 Ultimate Blogwell Dallas Crowdsourced Tweets

Blogwell Dallas was a smashing success. Check out some power tweeters below that captured some great social media marketing takeaways. Do a solid for these fine social media citizens by ReTweeting the best one?

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Vitrue Live Blog – Blogwell Dallas RECAP

Vitrue Live Blog - Blogwell Social Media Marketing ConferenceThe Vitrue Live Blogging road show is rolling again! This time we were at Blogwell Dallas to bring you super useful social marketing resources from some of the the world’s largest, most powerful brands. Below is our recap of the main track. We also invite you to visit the official SocialMedia.org live blog and our Top 20 Ultimate Crowdsourced Tweets.

Vitrue Live Blog - Blogwell Social Media Marketing Conference

This LIVE BLOG was captured on 1/24/12 in Dallas Texas at The Old Red Museum. Join us for the next Blogwell Live Blog from San Francisco on 3/27/12. READ MORE

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Social by the Numbers: Facebook A NFL Playoff Predictor?

Social by the Numbers: Facebook A NFL Playoff Predictor?  There was absolutely no point in pretending I have anything on my mind other than the NFL playoffs and looming Super Bowl.  Like many of you, I’ve watched the games, I’ve talked to (screamed at) friends about who will win and why.  But as a social media analyst, and one with access to the wonderful Facebook Graph API, I felt like at the very least I should take a look at the divisional playoff teams and see if there’s any way their Facebook activity could be a predictor of performance on the field, or if winning had a significant effect on the team’s social engagement numbers. READ MORE

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